How does online support work?
Choose Agent

1.Choose
a service or an online Agent.

Connect to Agent

2.Connect
to the agent and watch your problem be solved.

Problem solved

3.Done
Relax and rate your experience.

 

Agent Daniel M

offline
offline
Geek Squad Virtual Agent
Agent Daniel M
Canada, Ontario
Customer Ratings:
View all
620 Cases 
99% 1%
Tell your friends:
We never sell or release any email addresses entered into our invitation system.
I have PC/Mac repair and networking experience; protecting Civilians and Businesses from Rogue Technology. Malware and PC malfunctions don't stand a chance against this determined Agent.
Products
Computer Repair, Computer Support, Windows XP, Windows VISTA, Windows 2000, Networking and Internet, Computer Setup, Virus and Spyware Removal, Mac OSX, Windows 7, PC Setup & Optimization
Certifications
Microsoft Certified Systems Administrator (MCSA) (Self-Study),
Microsoft Certified Systems Engineer (MCSE) (Self-Study),
A+ Service Technician Certification (Self Study),
Microsoft Certified Professional (MCP) (CompuCollege),
Microsoft Certified Systems Engineer (MCSE) (CompuCollege)
Show text
Languages
English
Show text
Services I Support
BBYM GSOS 12 Months Online Tablet Support

BBYM GSOS 12 Months Online Tablet Support

Give yourself peace of mind for 12 months with Geek Squad Online Support. You'll receive basic technical support for your tablet, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $99.00
BBYM Ask An Agent 12 Months Online Support

BBYM Ask An Agent 12 Months Online Support

Basic Technical Support for your Smartphone or Tablet.
Get live support now
Price: $99.00
GSOS 12 Months Online Tablet Support

GSOS 12 Months Online Tablet Support

Give yourself peace of mind for 12 months with Geek Squad Online Support. You'll receive basic technical support for your tablet, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $99.00
GSOS 12 Months Online Support

GSOS 12 Months Online Support

Give yourself peace of mind for 12 months with Geek Squad Online Support. You'll receive basic technical support for devices connected to your personal computer, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $99.00
GSOS 6 Months Online Support

GSOS 6 Months Online Support

Give yourself peace of mind for 6 months with Geek Squad Online Support. You'll receive basic technical support for devices connected to your personal computer, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $69.00
Office 2010 Home and Student with Installation

Office 2010 Home and Student with Installation

Allow our Agents to install, activate, and configure Office 2010 Home and Student for you!
Get live support now
Price: $129.00
Norton 360 with Installation

Norton 360 with Installation

Do you need a good antivirus solution? Let us install the Complete Security solution.
Get live support now
Price: $99.00
Advanced Diagnostic, Repair, and Prevention

Advanced Diagnostic, Repair, and Prevention

Is your PC infected with Spyware and/or a Virus? An Agent can fix your PC now.
Get live support now
Price: $249.00
PC Optimization

PC Optimization

Is your computer due for it's yearly tuneup? An Agent can Help!
Get live support now
Price: $79.00
New MAC Computer Set Up

New MAC Computer Set Up

Have one of our Agents get your Mac ready to use without unnecessary applications, tweaked for optimal performance, fully updated, and install your printer.
Get live support now
Price: $99.00
New Netbook Set-up with Software

New Netbook Set-up with Software

Have one of our Agents get your New Netbook ready to use without unnecessary applications, tweaked for optimal performance, fully updated, install your USB printer, and install & update virus protection software.
Get live support now
Price: $99.00
Premium New PC Set-up with Software

Premium New PC Set-up with Software

Have one of our Agents get your New Desktop or Laptop PC ready to use without unnecessary applications, tweaked for optimal performance, fully updated, install your USB printer, start the process to create your Recovery DVD Set (you must provide the blank DVD discs), and install & update virus protection software.
Get live support now
Price: $149.00
Standard New PC Set-up with Software

Standard New PC Set-up with Software

Have one of our Agents get your New Desktop or Laptop PC ready to use without unnecessary applications, tweaked for optimal performance, fully updated, install your USB printer, and install & update virus protection software.
Get live support now
Price: $99.00
Wireless Network Set Up

Wireless Network Set Up

Any problem or question related to your wireless network? Let us solve them for you. Install, Setup, Troubleshootand Understand your Wireless Network needs.
Get live support now
Price: $99.00
Advanced Diagnostic and Repair

Advanced Diagnostic and Repair

Is your PC infected with Spyware and/or a Virus? An Agent can fix your PC now.
Get live support now
Price: $189.00
Software Installation / Uninstallation

Software Installation / Uninstallation

Have us help install or uninstall any software application (Software is not included)
Get live support now
Price: $29.00
PC Health Check-Up

PC Health Check-Up

Do you know what your computer's health is? An Agent can help!
Get live support now
Price: $49.00
09/04/2011 | Email and Internet
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
07/06/2011 | Subscriptions
as usual 5 stars!!!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
07/04/2011 | PC optimization
great help, thanks 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/30/2011 | Subscriptions
5 stars!!!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/30/2011 | Subscriptions
5 stars as usual!!!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/30/2011 | Subscriptions
As indicated by my ratings above, Agent Daniel "saved the day".  He was able to relate to my problems and solve them in a very personable and helpful manner.  I am very grateful for his excellent service to me. 
Efficient:
Communicative:
Friendly:
Knowledgeable:
06/24/2011 | Antivirus et anti-logiciels espions
I would recommend Daniel M to anyone, he was very awesome!! 
Knowledgeable:
Communicative:
Efficient:
Friendly:
06/23/2011 | Email and Internet
 
Friendly:
Efficient:
Communicative:
Knowledgeable:
06/23/2011 | System Administration Windows XP
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
06/23/2011 | Email and Internet
what can i say but 5 REAL BIG STARS!!!!!! Thanks Dan!!!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/21/2011 | Printers
 
Efficient:
Communicative:
Friendly:
Knowledgeable:
06/20/2011 | Quickbooks
 
Communicative:
Knowledgeable:
Efficient:
Friendly:
06/20/2011 | Windows 7
 
Efficient:
Friendly:
Knowledgeable:
Communicative:
06/17/2011 | Subscriptions
5stars!!!!!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/16/2011 | Internet Explorer
100% classy 
Efficient:
Communicative:
Friendly:
Knowledgeable:
06/14/2011 | Subscriptions
5STARS!!!!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/14/2011 | UPP
 
Communicative:
Efficient:
Knowledgeable:
Friendly:
06/14/2011 | Internet Explorer
Awesome Technician!!!!!!! 
Communicative:
Efficient:
Friendly:
Knowledgeable:
06/13/2011 | Display Screen
this is the best support service around 
Friendly:
Efficient:
Knowledgeable:
Communicative:
06/13/2011 | Microsoft Outlook
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
06/10/2011 | PC Setup & Optimization
Great to see someone who could help with the netbooks for our raffle! Thanks Daniel!! 
Communicative:
Friendly:
Efficient:
Knowledgeable:
06/10/2011 | PC Setup & Optimization
 
Communicative:
Friendly:
Efficient:
Knowledgeable:
06/10/2011 | PC Setup & Optimization
 
Communicative:
Friendly:
Efficient:
Knowledgeable:
06/10/2011 | PC Setup & Optimization
 
Communicative:
Friendly:
Efficient:
Knowledgeable:
06/08/2011 | Microsoft Office
when using the Geek Squadin future, I will scroll through the list of available agents and hope to find Daniel's name listed - he was great - easy to follow his instructions and quickly identified and fixed my problem thanks very much I heart Geek Squad 
Friendly:
Knowledgeable:
Efficient:
Communicative:
06/06/2011 | Subscriptions
5stars 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/01/2011 | PC Setup & Optimization
 
Knowledgeable:
Friendly:
Efficient:
Communicative:
05/31/2011 | Display Screen
 
Efficient:
Knowledgeable:
Friendly:
Communicative:
05/30/2011 | UPP
Glad I stumbled upon Daniel.  Give him a raise!! 
Efficient:
Friendly:
Knowledgeable:
Communicative:
05/30/2011 | Subscriptions
They for got to put down considerate with the rating chart so I am adding it to it.take care Daniel and have a good day 
Communicative:
Friendly:
Knowledgeable:
Efficient:
05/19/2011 | New Setups
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
05/17/2011 | PC optimization
As usual Daniel was very helpfull and a pleasure to watch him solving my problem. Thank you Daniel. 
Communicative:
Friendly:
Knowledgeable:
Efficient:
05/16/2011 | External USB device
Awesome srvice 
Friendly:
Efficient:
Knowledgeable:
Communicative:
05/16/2011 | UPP
Agent Daniel was very helpful and fast. I explained absolutely everything he did to resolve my issue and keep my mind at ease. I will definintely not hesitate to sign on and ask him any other questions I may have in the future. 
Friendly:
Knowledgeable:
Communicative:
Efficient:
05/16/2011 | PC Setup & Optimization
Excellent could'nt have got anyone better. Super service and very easy to deal with. 
Efficient:
Communicative:
Knowledgeable:
Friendly:
05/13/2011 | Microsoft Outlook
 
Communicative:
Friendly:
Knowledgeable:
Efficient:
05/09/2011 | UPP
 
Friendly:
Knowledgeable:
Efficient:
Communicative:
05/09/2011 | PC Setup & Optimization
 
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/05/2011 | PC Setup & Optimization
 
Friendly:
Knowledgeable:
Efficient:
Communicative:
05/04/2011 | Software
Daniel M. came through with the problem that I had he directed me to were I can buy the program that I need. Thanks again Daniel. 
Communicative:
Friendly:
Knowledgeable:
Efficient:
05/04/2011 | All in One Printer
 
Communicative:
Efficient:
Friendly:
Knowledgeable:
05/02/2011 | Wireless Network
he was great and very patient with me and my limited computer skills 
Friendly:
Knowledgeable:
Communicative:
Efficient:
04/27/2011 | Video
Excellent - and immediate service. Thank-you very much. Leianne Emery 
Friendly:
Knowledgeable:
Efficient:
Communicative:
04/27/2011 | PC optimization
Very professional and patient. 
Friendly:
Communicative:
Knowledgeable:
Efficient:
04/24/2011 | UPP
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
04/20/2011 | PC optimization
 
Efficient:
Communicative:
Friendly:
Knowledgeable:
04/20/2011 | Networking and Internet
Great service 
Efficient:
Communicative:
Friendly:
Knowledgeable:
04/20/2011 | Virus and Spyware Removal
A great relief to have Dan on the case. 
Friendly:
Communicative:
Efficient:
Knowledgeable:
04/19/2011 | Backup
I had a remarcable experience, Mr.Danial M. called me and guided me with my problem, very profesinal it was a pleaser to work with him, with this kind of support it was worth the money I spent for the program. Thanks again Daniel. 
Communicative:
Friendly:
Knowledgeable:
Efficient:
04/18/2011 | Windows
 
Friendly:
Efficient:
Communicative:
Knowledgeable:
Click for more

Read Other Problems and Solutions

Windows Enterprise Suite Removal

Client had Windows Enterprise Suite malware installed on their Dell Dimension DM061 PC along with MyWebSearch and other spyware. Needed to have Rogers AV removed and replaced with Norton 360.

RewardZone Tuneup and Norton 360

Client wanted to have our RewardZone Member tuneup with Norton 360

Winupdate86.exe Rogue Anti-Malware Removal

Client had a Dell Vostro 400, Intel E8500, desktop and was infected with winupdate86.exe rogue anti-malware. It was blocking access to exe files and kept popping up with infection errors. Client had McAfee and it wasn't helping.

Tuneup and install of Norton 360

Client had AVG, ANTIVIR, and Malware bytes on a system with 1GB RAM. Wanted it tuned up and sped up, plus have the virus programs replaced.

Office 2007 Installation

Client had a copy of Office 2007 Professional MLK (OEM) and needed to have it installed into her new Dell Laptop with Windows 7 on it.

Security Tool Malware removal

Client's Toshiba Laptop was infected with the Security Tool rogue anti-spyware program and it needed to be eradicated.

Firefox and Oracle Java issue

Client had a Dell system with Windows XP SP3 that could not open a specific website in Firefox because it would crash. Identified the java and Oracle as being the issue.

Old Emails keep downloading multiple times

Client was using a Dell PC and Windows mail and it was always downloading the same emails over and over again. Client wanted them to stop.

Spyware Removal

Spyware and Trojans infecting My Documents and Shared Documents

Spyware and Virus Eradication

Client has a Dell Latitude D630 Pentium T7500 laptop running Windows XP Professional with Service Pack 3. He was having issues with viruses and spyware. Upon inspection, I found ie antivirus/defender fakealert, trojan_winbudget, and the MAL/ENCPK-LK virus. Client wanted them cleaned.
© 2011 Geek Squad. All rights reserved. Geek Squad, GeekSquad.ca and the tag design are trademarks of Geek Squad.

You are on a site hosted and operated by SupportSpace. Services will be provided by GeekSquad and/or an authorized 3rd party technician. The information you provide will be handled according to the SupportSpace Privacy Policy and may be shared with Geek Squad. For more information on how Geek Squad will handle your information please review the Geek Squad Privacy Policy