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Agent Fred C

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Geek Squad Virtual Agent
Agent Fred C
Canada, British Columbia
Customer Ratings:
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718 Cases 
97% 3%
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Over 25 years in the PC industry providing software and hardware implementation and support. An experienced college Computer Instructor. Current hands-on experience with hardware/software setup, support and repair. Let me make technology easy for you.
Products
Windows VISTA, Windows XP, Mac OSX, Virus and Spyware Removal, Computer Setup, Networking and Internet, Printers and Peripherals
Certifications
A+ Service Technician Certification (Comptia)
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Languages
English
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Services I Support
BBYM GSOS 12 Months Online Tablet Support

BBYM GSOS 12 Months Online Tablet Support

Give yourself peace of mind for 12 months with Geek Squad Online Support. You'll receive basic technical support for your tablet, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $99.00
BBYM Ask An Agent 12 Months Online Support

BBYM Ask An Agent 12 Months Online Support

Basic Technical Support for your Smartphone or Tablet.
Get live support now
Price: $99.00
GSOS 12 Months Online Tablet Support

GSOS 12 Months Online Tablet Support

Give yourself peace of mind for 12 months with Geek Squad Online Support. You'll receive basic technical support for your tablet, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $99.00
GSOS 12 Months Online Support

GSOS 12 Months Online Support

Give yourself peace of mind for 12 months with Geek Squad Online Support. You'll receive basic technical support for devices connected to your personal computer, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $99.00
GSOS 6 Months Online Support

GSOS 6 Months Online Support

Give yourself peace of mind for 6 months with Geek Squad Online Support. You'll receive basic technical support for devices connected to your personal computer, plus we'll take the time to answer questions and help you understand.
Get live support now
Price: $69.00
Office 2010 Home and Student with Installation

Office 2010 Home and Student with Installation

Allow our Agents to install, activate, and configure Office 2010 Home and Student for you!
Get live support now
Price: $129.00
Norton 360 with Installation

Norton 360 with Installation

Do you need a good antivirus solution? Let us install the Complete Security solution.
Get live support now
Price: $99.00
Advanced Diagnostic, Repair, and Prevention

Advanced Diagnostic, Repair, and Prevention

Is your PC infected with Spyware and/or a Virus? An Agent can fix your PC now.
Get live support now
Price: $249.00
PC Optimization

PC Optimization

Is your computer due for it's yearly tuneup? An Agent can Help!
Get live support now
Price: $79.00
New MAC Computer Set Up

New MAC Computer Set Up

Have one of our Agents get your Mac ready to use without unnecessary applications, tweaked for optimal performance, fully updated, and install your printer.
Get live support now
Price: $99.00
New Netbook Set-up with Software

New Netbook Set-up with Software

Have one of our Agents get your New Netbook ready to use without unnecessary applications, tweaked for optimal performance, fully updated, install your USB printer, and install & update virus protection software.
Get live support now
Price: $99.00
Premium New PC Set-up with Software

Premium New PC Set-up with Software

Have one of our Agents get your New Desktop or Laptop PC ready to use without unnecessary applications, tweaked for optimal performance, fully updated, install your USB printer, start the process to create your Recovery DVD Set (you must provide the blank DVD discs), and install & update virus protection software.
Get live support now
Price: $149.00
Standard New PC Set-up with Software

Standard New PC Set-up with Software

Have one of our Agents get your New Desktop or Laptop PC ready to use without unnecessary applications, tweaked for optimal performance, fully updated, install your USB printer, and install & update virus protection software.
Get live support now
Price: $99.00
Wireless Network Set Up

Wireless Network Set Up

Any problem or question related to your wireless network? Let us solve them for you. Install, Setup, Troubleshootand Understand your Wireless Network needs.
Get live support now
Price: $99.00
Advanced Diagnostic and Repair

Advanced Diagnostic and Repair

Is your PC infected with Spyware and/or a Virus? An Agent can fix your PC now.
Get live support now
Price: $189.00
Software Installation / Uninstallation

Software Installation / Uninstallation

Have us help install or uninstall any software application (Software is not included)
Get live support now
Price: $29.00
PC Health Check-Up

PC Health Check-Up

Do you know what your computer's health is? An Agent can help!
Get live support now
Price: $49.00
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02/02/2012 | General
 
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02/01/2012 | UPP
 
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02/01/2012 | UPP
very patient! 
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01/31/2012 | UPP
 
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01/31/2012 | UPP
 
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01/30/2012 | UPP
Fred C. was very, very helpful!  I have written his name down and will look for him the next time I need help.  He is very patient! 
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01/30/2012 | UPP
 
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01/27/2012 | UPP
 
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01/23/2012 | UPP
 
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10/31/2011 | UPP
 
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10/29/2011 | UPP
I did not communicate with the agent myself, but he resolved a problem which another agent could not, and my computer was fine when I woke up in the morning. I appreciate Agent Fred's help very much. 
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10/26/2011 | UPP
 
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10/23/2011 | UPP
 
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10/22/2011 | UPP
it took three hours for him  just to install the anti virus and i keep waiting and waiting to get help with formatting my external drive to OSX for my Mac. The previous agent James told me that your agent  can help or do formatting. 
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10/21/2011 | UPP
easiest set-up i've got done and at home to boot got to like that! 
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10/21/2011 | UPP
 
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10/21/2011 | UPP
 
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10/20/2011 | UPP
 
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10/19/2011 | General Technical Support
excelent and efficiant gets the job done right 
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10/13/2011 | UPP
solved all issues 
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10/13/2011 | UPP
Appreciate the help 
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10/13/2011 | UPP
 
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10/13/2011 | UPP
 
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10/12/2011 | UPP
 
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09/28/2011 | UPP
Better be on the phone next time. 
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09/27/2011 | UPP
 
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09/27/2011 | UPP
 
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09/27/2011 | UPP
sorry I clicked the wrong buttons at first, corrected now 
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09/26/2011 | UPP
 
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09/26/2011 | UPP
 
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09/26/2011 | UPP
There were long breaks where nothing seemed to be happening. This session took 3 hours. 1 hour of that was due to my computer freezing or something. I waited a long time before restarting, then things started again. Slowly. 
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09/25/2011 | UPP
I would highly recommend this agent 
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09/25/2011 | UPP
same problems in the past,,so unsure if they have been fixed untill i try  playing again ,,,hope the issue is resolved this tjme 
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09/25/2011 | Computer Setup
 
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09/24/2011 | Routers, Modem, Hubs and Switches
extremely helpfull and patient 
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09/22/2011 | UPP
 
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09/21/2011 | UPP
 
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09/21/2011 | Backup
 
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09/17/2011 | UPP
 
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09/16/2011 | UPP
thanks again Fred 
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09/15/2011 | UPP
Freb C did a great job for me, he help me alot.
Thank you very very much 
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09/14/2011 | UPP
Awesome! 
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09/10/2011 | UPP
 
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09/10/2011 | UPP
I have had Agent Fred C consistently and he has always been there to assist me in any issue.  He is definitly friendly and knowledgeable. He is an EXCELLENT AGENT!! 
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09/09/2011 | General Technical Support
excellent!! 
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09/08/2011 | UPP
 
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Click for more

Read Other Problems and Solutions

Session Problems

Leave open process will freeze system and results in 2 customer webex connections which locl up.sessions

Virus Removal

Slow computer, slow internet, popups.

Virus Removal Service

Slow computer, popups, freezing, unwanted programs

Norton Upgrade

embedded spyware

PC Check

Anti Virus needed

PC Tuneup

DVD not completing burn.

Remove

Client’s PC is infected with malware, which resulted in security risks, slowdowns, crashes, popups, and other computer problems.

MS Works Training Custom

Saving files and folders,

Virus removal

Popups, sound issue

PC Optimization

Slow computer, maintenance
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